In healthcare, you have patients, not customers. Unlike in any other business, the people who come to you have no choice but to accept your services. In some cases, they won’t even be paying upfront. This can lead to difficult interactions, and increased pressure to get things right. You’re sure to need to work harder to keep patients coming back to you. As such, you need to think fast if you notice that your patients are losing patience with your services. Luckily, there tend to be some common causes. We’re…
Tag: doctor
What To Expect From Your Doctor
Do you ever avoid making an appointment at your clinic because you assume that you won’t be able to get the help you need, or have you ever left a doctor’s office feeling like you didn’t really get the answers you wanted or the standard of care you deserved? Many people are apprehensive about seeing a doctor, and sometimes, this stems from expectations, which may or may not be unrealistic. If you’re not sure what should really happen at an appointment, or you feel like your doctor has let you…
To the Mother Who Wanted a Natural Birth & “Failed”
I gave birth to my daughter Alexandra Kate earlier this month. During my entire pregnancy, I planned on having a completely natural, medication-free delivery. I wanted to be superwoman and to prove to myself that I was stronger than I thought I was. I did a lot of research and read tons of blog posts full of advice from moms who had natural births. I created music playlists for labor, bought special headphones, brought an oil diffuser to the hospital to use during labor, bought a birthing ball, and created…