In healthcare, you have patients, not customers. Unlike in any other business, the people who come to you have no choice but to accept your services. In some cases, they won’t even be paying upfront. This can lead to difficult interactions, and increased pressure to get things right. You’re sure to need to work harder to keep patients coming back to you. As such, you need to think fast if you notice that your patients are losing patience with your services. Luckily, there tend to be some common causes. We’re…
Why Are Your Patients Losing Patience With You?
