Are You Losing Business By Keeping Customers Waiting?

Are You Losing Business By Keeping Customers Waiting? | Business | Converge

We live in an age of instant gratification, and you’ll know yourself that as a consumer, waiting simply isn’t an option. However, as a business owner it can make things difficult as you have to ensure that you’re constantly on the ball, providing the best service and not keeping customers waiting. Here are some of the ways you can speed things up and make interacting with your business quicker for customers. Have an app created More purchases are now made on smartphones and tablets, compared with laptops and computers. As…

3 Tips for Properly Managing Your Professional Reputation

3 Tips for Properly Managing Your Professional Reputation | Business | Converge

Reputation is pretty important in business, and that might well be one of the understatements of the century so far. Whatever it is you do in your professional life, whether you’re a copywriter, or an entrepreneur focused on selling bathroom taps, your personal and professional reputation will have everything to do with the ultimate success of your business or your career. It will determine if you get fired, or progress in a company. It will be instrumental in determining whether anyone else ever wants to hire you again. Of course,…

Things That Can Be Easily Outsourced In Your Business

Things That Can Be Easily Outsourced In Your Business | Business | Converge

When it comes to running a business, you may be really good at what you do, but the fact is that you’re not going to be good at everything in your business – nobody is, and that’s actually a good thing because in order to run a successful business you need to be focusing on your zone of genius and not trying to do everything. This is going to lead overwhelm, burnout and not a lot of profit, so if you’re currently thinking of some ways to lighten the load…

Honest Progress: What Does It Really Take To Gain A Good Entrepreneurial Reputation?

Honest Progress: What Does It Really Take To Gain A Good Entrepreneurial Reputation? | Business | Converge

When looking to grow your business, what do you consider to be the most important component? Everybody has their own perceptions, but when the topic of entrepreneurialism is concerned, reputation can go a long way. When starting out, referrals are essential, but what can you do to ensure that you have a good reputation so people will pick up the phone and call you? Is it all in the marketing, or is it something else? Controlling Your Image (but Not Too Much) While we can take inspiration from the numerous…

How to Keep Your Business Safe from Hackers and Cyber Criminals

When you run a small business, you will have a lot of things to think about. You have to consider your computer systems, your team and even your expenses. One area that is often overlooked is security, and with small businesses being a prime target for cyber hackers, it is safe to say that this is not ideal. Change your Passwords on a Regular Basis It is common knowledge that every user should have their own password. You also need to make sure that your team are setting strong passwords…

Is Your Workplace Secure Enough?

Is Your Workplace Secure Enough? | Business | Converge

Whether a business is just starting up or whether it has been flowing handsomely for years, a considerable concern for any owner is the constant uncertainty surrounding the security of the premises. No matter how big or small an enterprise, there are factors surrounding the working environment that can leave lasting negative issues if they’re not attended to sufficiently. With regards to outside interference, we could be talking about small-time petty criminals looking to break into a small warehouse, or maybe vandals lurking around the areas have decided to smash…

Automation – How Could Your Business Benefit?

Automation - How Could Your Business Benefit? | Business | Converge

One word one the lips of very many business leaders, as well as the public at large, is automation. We often think of this as something new and pressing, and in some ways technological progress validates this viewpoint. But really, automation has been going on for years, since the start of the industrial revolution. We only really notice its pressing presence when it starts to render parts of the workforce obsolete. You may have noticed automatic order terminals cropping up in your favourite fast food joint, or perhaps even your…

3 Tips for Preventing Crises from Ruining Your Business

3 Tips for Preventing Crises from Ruining Your Business | Business | Converge

For the entrepreneurial small business owner, the name of the game is “play to win”, and the stakes are high. On the one hand, you could “win” a life of affluence, freedom from bosses and other people’s schedules and policies, and the ability to structure your own life as you see fit. On the other hand, you could lose everything — including all of your own personal savings — and find yourself filing for bankruptcy. Now, most small business owners aren’t likely to lose absolutely everything, or gain the entire…

Do You Know What’s Wrong With Your Business Image?

Do You Know What's Wrong With Your Business Image? | Business | Converge

You might think you are undertaking the best practices, but things still seem to be going wrong. Have you stopped to consider that it’s your business image that’s the problem, not necessarily the rest of the package? Our image is integral to every aspect. From how we do business, to our public perception, and, of course, the product itself. But do you know what is wrong, specifically, with your business image? Is It Your Logo? Your logo could be sending out the wrong signals. Maybe the design is too colorful,…

What Can Help You To Grow?

What Can Help You To Grow? | Business | Converge

In business, you’re always going to want to be growing. It’s just the way things go. Because if you’re not growing, then you’re stagnating. And that’s definitely not fun for anyone. When you first start out, you’re always going to want to make sure that you’re on track. That you’re able to do things to the best of your abilities. That you can get to where you want to be. Because we all have visions and goals. That’s why we start businesses. To make a difference, to change things, to…